Privacy Policy

Introduction

Freuna ("we", "us", "our" or "Company") operates the Freuna.com website and the Freuna mobile application (collectively, the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

• •Personal Data: Account information (name, email, phone number)
• •Health Information: Mental health history, therapy notes, diagnoses (HIPAA protected)
• •Usage Data: Log data, device information, browser type, IP address
• •Payment Information: Processed securely through third-party payment processors

2. Use of Data

Freuna uses the collected data for various purposes:

• ✓To provide and maintain our Service
• ✓To notify you about changes to our Service
• ✓To provide customer support
• ✓To gather analysis or valuable information to improve our Service
• ✓To monitor the usage of our Service
• ✓To detect, prevent and address technical issues and fraud

3. HIPAA Compliance

Freuna is a HIPAA-covered entity and Business Associate. We maintain strict security standards for all Protected Health Information (PHI):

• •End-to-end encryption for all communications
• •Secure data centers with restricted access
• •Regular security audits and penetration testing
• •Strict access controls and employee training
• •Audit logs for all data access

4. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data:

• •Right to access your personal data
• •Right to correct inaccurate data
• •Right to request deletion of your data
• •Right to opt-out of marketing communications
• •Right to data portability (receive your data in structured format)

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: